| Team iDSS
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Melvin Tennant, CEO
Melvin brings over twenty seven years of destination marketing experience to the iDSS team. He has
led three destination marketing organizations and is a past chair of Destination Marketing Association
International. Melvin is a published author, frequent industry speaker and is a Certified Association Executive.
Two adorable and playful black Labs, Eboni and Summer, occupy much of Melvin’s
time now that he and his wife are empty-nesters. They provide a great incentive
for their youngest daughter to come home to visit from college.
Phone: 612.767.8070
Email: mtennant@idss.com
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Loren Reis, Director of Technology / General Manager
Aside from overseeing all things technical at iDSS, Loren also lends a hand with the day to day operations of the organization. Loren brings
over fifteen years of technical experience to Team iDSS, primarily in software development and project management. Loren's work with the
Technical Team helps to ensure that iDSS continues to deliver 'Best of Breed' products and services.
When not fully immersed in things iDSS, Loren busies himself searching the northern forests of Minnesota looking for the perfect tree to hang his deer stand in. One that comes
prewired with internet access. The search continues..
Phone: 612.767.7860
Email: lreis@idss.com
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Mark Lynch, Director of Sales and Marketing
Mark’s most recent post was senior director of sales and marketing for Visit Minneapolis North, an
11-city collaboration in the northwest suburbs of Minneapolis, MN. During Mark’s tenure there,
he was intricately involved in the selection process and implementation of iDSS as the
bureau's sales management tool.
Mark and his family enjoy outdoor activities of all kinds including hunting, fishing, and camping.
His two daughters are avid soccer and lacrosse athletes. Mark and his wife, Teresa, are their biggest fans!
Phone: 612.767.7820
Email: mlynch@idss.com
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Karen Reis, Director of Product Implementation
Karen draws on her fifteen-plus years of software training and technical experience to ensure that each of our clients receives the
training and support that iDSS has become known for. Karen also supports the iDSS sales effort by pitching in with product demonstrations and
by working with prospects and clients alike in finding ways to make their organizations more efficient through the use of technology.
Aside from playing the role of 'Super Mom', Karen enjoys spending sunny summer afternoon's lakeside at the family cabin. She spends much of the fall season waiting for
her sons and husband to return from the forests of northern Minnesota.
Phone: 612.767.7814
Email: kreis@idss.com
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Shelly Hervey, Technical Trainer
Shelly adds sixteen years experience in corporate training to the iDSS Product Support Team. Aside from training
new clients, Shelly is responsible for all training manuals and related product documentation.
She further shows off her versatility by contributing to our Technical Team in writing custom database
queries and reports for our clients.
Shelly has studied both Spanish and Dutch languages and has taught English as a second language
to both Mexican and Bosnian immigrants. She lives in eastern Washington and enjoys
downhill skiing in the mountains, collecting Ancient Egyptian art and remodeling
her house.
Phone: 612.767.7832
Email: shervey@idss.com
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Jesse Sando, Client Services Agent
Jessi is the newest member of the iDSS Product Support Team. She recently graduated with
a degree in Criminal Justice and now uses her investigative skills to work with our clients
to resolve issues! Jessi also conducts refresher training sessions
to ensure that our clients are operating at peek efficiency.
Jessi has three young children, all in elementary school. Her oldest plays hockey,
her daughter is a proud Girl Scout and her youngest is an outgoing dancer, biker
and skateboarder. They definitely keep her on her toes!
Phone: 612.767.7866
Email: jsando@idss.com
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