Internet Destination Sales System
"Do More!"
Destination Management System (CRM)
ACCOUNT/CONTACT MANAGEMENT:
Configure your own Account Types.
An Account can be multiple Account types helping to eliminate duplicates.
Easy Search functions to find Accounts and Contacts.
Accounts can have unlimited Contacts.
Tasks can be added at the Contact or Account level and appear on your home page
when they are due.
You can assign Tasks to others in the organization, and Tasks can be assigned
to a group of people.
DMS has a Merge Utility (de dupe function) to combine duplicate Accounts or Contacts
that merge or were entered in error.
Contact information includes Social Media Contact fields.
CONVENTION/MEETING SALES:
Provides hotels access to leads, updates, definite bookings and cancellations
through The Partner Interface (PI) extranet.
This eliminates faxes, email and paper documents, however email distribution
is also available if this is the preferred choice.
As hotel staff log into iDSS, their task list reminds them of when information
is due back to the bureau reducing turn-around time and duplicate follow-up.
Hotel sales staffs are able to respond directly to the account file electronically
with Proposed room blocks and rates.
Staff can immediately determine which hotels have responded to new business opportunities
and contact those not responding in a timely manner.
Sales staff and Services are able to create multiple site inspections and familiarization
tour itineraries right in the associated account file.
Staff can manage expenses associated with a solicitation effort along with in-kind
Contributions from industry partners and future promises impacting expense budgets
within each account file.
Search database using standard query features & advanced search. Merge directly
to labels, faxes or email lists.
CONVENTION/MEETING SERVICES:
Convention Services and Convention Sales functionality are literally merged to
provide access to the most accurate Contact and event history without any duplicate
data entry.
Tracks timelines, follow-up and schedule of services, automatic reminders for
future activity, site visits, pre-promotes and much more.
Provides complete history of hotel room activity from original confirmation to
the contracted room block at the time of housing to the final pick up. iDSS is
integrated with DMAI's empowerMint System.
Captures and manages all tour inquiries to assist hotels during periods of low
occupancy.
Provides hotel access to leads, updates, definite bookings and cancellations
through the Partner Interface (PI) extranet.
Tracks all member venues visited during familiarization tours and records them
in the membership(Partner) file. Quickly generate itineraries and distribute
to partners and clients.
VISITOR CENTER/PROSPECT MANAGEMENT:
Track individual inquiries from walk-ins, phone calls, or emails and report on
where the inquiry originated.
Provides the ability to launch sales promotions directly to potential visitors
in a geographic area or as part of a special interest group.
Generate Mailing labels for fulfilling brochure or information requests.
Manages future telemarketing campaigns-potentioal client lists are electronically
added to the system and a telemarking staff can access the system from home or
in the office, make the appropriate calls, determine the next steps including
promoting to a full account status.
Import lists from Advertising Campaigns or Tradeshows into the Visitor Center/Prospect
module and save your import mappings for future imports from same source.
MEMBERSHIP/PARTNERSHIP:
iDSS creates total functionality in, including maintenance of contact information,
generation of partner communications, tracking sponsorships, and attendance at
events.
All business opportunities presented to partners are automatically recorded in
the partners file for easy reference during the renewal process.
Tracks electronically all in-kind contributions from partners generating future
reports to be shared with Board Member, City Government and other local leaders.
Generate quick and effective online or offline publications.
Built-in expense account program where entertainment expenses by staff in partner
facilities is recorded in the partner record electronically.
iDSS Internet Destination Sales System
250 Marquette Avenue South, Suite 1330
Minneapolis, MN USA 55401
612/767-7820
